Insurance claims often leave property managers caught between contractors, adjusters, boards, and residents—all looking for answers. Our experience on both sides of the process helps communities better understand damage, evaluate options, and make informed decisions throughout the claim.
Comprehensive inspections of roofs, siding, exteriors, and interior water damage. We document every element an adjuster needs to see.
Insurance-grade photo and video documentation matched to claim requirements — organized, labeled, and formatted the way adjusters expect to receive it.
We meet the adjuster on site, walk through the damage together, and reach scope agreement before any work begins. No surprises, no gaps.
Written proposals aligned with the approved insurance scope. What’s covered, what’s not, and what the board needs to approve — laid out clearly.
When initial settlements miss damage or undervalue scope, we prepare supplemental documentation with additional photos, measurements, and written justification.
Final documentation package for insurance closeout — before/during/after photos, scope verification, and completion certification.
We inspect the property, document damage, and prepare a preliminary scope of loss within 48 hours of the incident.
We meet the adjuster on site, walk through the damage, and reach scope agreement before any work begins.
We prepare a written proposal aligned with the approved insurance scope and present it to the property manager and board for approval.
We complete the work, document each phase, and provide insurance-ready closeout documentation.
Insurance claims are won or lost in the documentation. Adjusters work from photos, measurements, and written scope — and the difference between a fair settlement and an undervalued one is whether the contractor knew how to document the damage in the language adjusters expect.
Pro A.F. has been on the contractor side of hundreds of community claims, and we know what adjusters look for, what they push back on, and how to support a supplemental claim when initial settlements miss damage.
We don’t charge separately for consulting — it’s part of how we work, because the better the claim, the better the project for everyone involved.