The call usually comes after hours, on a weekend, or at the worst possible time. Property managers need confidence that someone will answer, respond with urgency, and take control of the situation. That’s where trusted relationships matter most.
Round-the-clock emergency line staffed by our operations team — not a call center. We dispatch crews directly and confirm arrival windows within minutes of your call.
Industrial extraction equipment and commercial dehumidifiers deployed on arrival. We stop the damage from spreading and begin drying before mold has a chance to set in.
Temporary weatherproofing for storm-damaged roofs, broken windows, and exposed structures. We secure the building envelope within hours of the incident.
Structural board-up for fire damage, break-ins, and severe storm impact. We secure openings, stabilize compromised areas, and protect the property until permanent repairs begin.
We document everything from the moment we arrive — photos, measurements, scope notes — and coordinate directly with the adjuster so the claim starts on solid ground.
You call our emergency line. We confirm the situation, dispatch the nearest crew, and give you an estimated arrival time — typically under 2 hours.
Crew arrives on site, assesses immediate risks, and begins stabilization — tarps, board-up, water extraction, or whatever the situation requires to stop the damage from spreading.
While stabilization continues, we photograph and document every element of damage for insurance purposes. Containment measures go in place to protect unaffected areas.
With the property secured and documented, we transition to repair planning — scope of work, insurance coordination, and a timeline the board can communicate to residents.
Every hour of delay after a water event, fire, or storm means more secondary damage — mold growth, structural compromise, and costs that insurance may not cover if the response was too slow.
Pro A.F. maintains emergency response capability because we know that the first 24 hours determine the trajectory of the entire project. Fast stabilization means a smaller scope, a cleaner claim, and a faster return to normal for residents.
We don’t subcontract emergency work. Our own crews respond, our own equipment deploys, and the same team that stabilizes the property transitions into the permanent repair — no handoffs, no gaps, no lost context.